What's a Pre-Order ?

Pre-Order Policy at GenesisPC

1. What is a Preorder?
- A preorder allows you to purchase a product before it officially becomes available or gets in stock. By placing a preorder, you ensure that you’ll receive the product as soon as it’s in stock.

2. Estimated Release Date:
- We provide an estimated shipping or release date on the product page. However, please note that there might be delays of up to 2 weeks beyond this date.

3. Payment and Charges:
- You will be charged at the time of placing your preorder.

4. Cancellation Policy:
- Preorders cannot be canceled under normal circumstances.
- If the delivery is delayed by more than 10 days beyond the initial promised date, you may cancel your preorder and receive a full refund.

5. Handling Delays:
- We strive to meet our estimated release dates, but unforeseen circumstances may cause delays. If a delay extends beyond 2 weeks, you will be notified.

6. Customer Communication:
- We will keep you informed about the status of your preorder and any changes to the estimated delivery date.

7. Benefits of Preordering:
- Secure high-demand products before they sell out.
- Benefit from exclusive offers and early access to new releases.

8. Availability and Stock:
- Availability for preorders is limited and based on production and stock levels.

9. Contact Us:
- For any questions or concerns about your preorder, please reach out to our customer service team.